🔧1-Year Warranty ♻30-Day Return 🚛 Free shipping in US

SMLRO E5 Plus Off-road Dual/Single Motor Electric Bike |48V 18AH | Mechanical Disc Brake

$1,799.00 USD Regular price $1,999.00
Color - Black
Number of speeds
Configuration
In stock - 100 in stock, ready to ship


  • 2000W Dual Motor Powerful Ebike: 48V 1000W brushless Front Motor and 1000W Rear Motor total 2000W, under pure electric mode the 1000W high-speed brush-less Shimano 7-speed gear motor can help you easy ride max speed up to 28mph. It is an all-terrain ebike that can cycling on snow, mountains, roads, beaches, etc. Easy to assemble and with high quality.
  • High-perfromance Lithium Battery: Our electric bike equipped with 48V 18AH detachable lithium battery, Easy to carry and easy to disassemble. It is designed with waterproof package. The battery can be charged directly or it can be removed for charging. Charging time: about 4-6 hours, 2000 cycles of charging.
  • Excellent Performance In 3 Riding Models:- Pure electric mode(35-45km battery range); Pure manpower mode; Pedal assist mode(60-90km battery range); Customize your ride performance with 3 riding modes and Shimano 7-speed,you can enjoy cycling in each mode. Support 180kg(396LBS). Suitable height between 165cm (65in) and 195cm (77in). The perfect disc brakes and lighting system fully protect your safety. Better shock absorption effect will bring you the best riding experience.
  • Large Color Screen Instrument & Headlight: LCD display computer makes it better for you to know clearly about the per hour speed and the whole distance you have ridden, and also you can know the battery remaining capacity of your bike. Big super bright led headlight helps you ride safer at night.
  • Easy to Assemble: This e-bike comes 85% pre-assembled. A video guide is available in the product page. Comes with a rear rack and mudguards
  • Professional Customer Service: Our Retro Cargo Electric Bike comes with tail light + basket + fender + lock + pump + mobile phone holder; with 12 months warranty for battery, charger, motor and controller. We offer customers 24 hours Quickly Response. If you run into any trouble with our bikes, pls contact us, we’ll reply your message within 24 hours. Pls keep the original bike box for 30 days for possible returns.
United States:  
  • Shipping Time: 7-15 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: Free Shipping (includes freight, customs duties, and VAT)
  • Additional Information: In-stock models in the US ship from our warehouses with an estimated delivery time of 7 days.

Canada/Mexico:
  • Shipping Time: 45-60 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: $300 (excluding freight, customs duties, and VAT)

Europe (Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden):
  • Shipping Time: 60-75 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: Free Shipping (excluding freight, customs duties, and VAT)
  • Additional Information: In-stock models in Europe ship directly from our warehouses with an estimated delivery time of 7 days.

Other European Countries (Åland Islands, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Cyprus, Faroe Islands, Georgia, Gibraltar, Greenland, Guadeloupe, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Malta, Mayotte, Moldova, Monaco, Montenegro, North Macedonia, Réunion, San Marino, Serbia, Svalbard and Jan Mayen, Turkey, Ukraine):
  • Shipping Time: 60-75 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: $200 (excluding freight, customs duties, and VAT)

United Kingdom/Japan/South Korea:
  • Shipping Time: 15-45 days (UK: 60-75 days)
  • Transportation Method: Sea or Rail
  • Shipping Cost: $200 (excluding freight, customs duties, and VAT)

Australia/New Zealand:
  • Shipping Time: 15-45 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: $100 (excluding freight, customs duties, and VAT)

Other Asian Countries:
  • Shipping Time: 15-45 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: $300 (excluding freight, customs duties, and VAT)

China/Taiwan/Hong Kong/Macau:
  • Shipping Time: 7-15 days
  • Transportation Method: Air
  • Shipping Cost: Free Shipping (includes freight, customs duties, and VAT)

Norway/Switzerland:
  • Shipping Time: 15-45 days
  • Transportation Method: Sea or Rail
  • Shipping Cost: $600 (excluding freight, customs duties, and VAT)

Additional Information:
  • Customized Products: For customized orders, delivery time is generally 15 to 20 days.
  • Shipping Times: Estimates may vary due to various factors, and we'll provide tracking information for customers.
  • Customer Support: For any questions or assistance, contact our customer support team at support@smlrobicycle.com.

30-Day Return & Refund Policy

30-Day Return Policy:

  • Request a return within 30 days of receiving your item.
  • Keep the original packaging and eBike for 30 days for possible returns.

 

Documentation for Returns/Exchanges:

  • When requesting a return or exchange, attach photos or videos of the product and its packaging to the email.
  • Additional repair fees may apply for significant damage found upon inspection.

 

Return Shipping Insurance and Confirmation Service:

  • Insure the product for its purchase price when initiating a return.
  • Provide signature confirmation services for items valued over $100.
  • For items over $35, use a traceable shipping method; for items below $35, utilize UPSP sign-off confirmation services.
  • These measures aim to safeguard the return process and provide transparency.

 

Responsibility for Shipping Costs:

  • Shipping costs for returns due to damages or issues are the responsibility of SMLRO.
  • For non-quality-related returns, the buyer must cover return shipping costs.
  • Once the return application is successful, we will charge a restocking fee according to the situation.

 

The following are the restocking fee standards: 
    Restocking Fee Different Situations
      5%  - Uninstalled, in brand new condition
    10% - Installed but not ridden
    15% - Ridden but without significant scratches
    20%  - Ridden with minor scratches
    50% - Ridden, repaired, with substantial damage or heavy scratches

     

    Please inspect your order upon receipt. If you find that the item is defective, damaged, or incorrect, please contact us immediately at support@smlrobicycle.com. To help us evaluate the issue, please provide videos and pictures and keep the original packaging. If it is determined that the products are broken, we will provide replacement or return at no cost in 30-day Return Policy.

    Once your return is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we do not accept items returned without prior approval.

     

    Damages and Issues:

    Upon receiving your eBike, please inspect it for any visible damage or defects. If you encounter any issues, follow these steps:

     

    1. Contact Us: Notify our Customer Support Team at [support@smlrobicycle.com] immediately if your eBike arrives damaged, defective, or with any issues.And please keep the original packaging and Ebike for 30 days for possible returns.
    2. Provide Details:Please provide detailed information about the problem, and if possible, include photographs. This will assist us in quickly addressing the matter.
    3. Resolution:We will work to resolve the issue, which may include:
    • Replacing damaged or defective parts.
    • Arranging repairs by authorized technicians.
    • Replacing the entire eBike if necessary.
    1. Timely Reporting:Report damages or issues within [30] days of receiving your eBike for efficient resolution.
    2. Warranty Coverage: Some issues may be covered by the manufacturer's warranty, and we will assist you in processing warranty claims.
    3. Customer Responsibility:Please refrain from attempting unauthorized repairs or modifications. Keep original packaging and documentation for potential resolution needs.

     

    Exceptions / Non-Returnable Items:
    1. Normal Wear and Tear: Regular wear and tear, such as minor scuffs or scratches, that occur through normal use during the warranty period are generally not covered for return.
    2. Damage Due to Misuse: Any damage to the eBike resulting from misuse, abuse, neglect, or accidents may not be eligible for warranty returns.
    3. Unauthorized Modifications: If you make unauthorized modifications or alterations to the eBike, it may void the warranty, making any resulting issues non-returnable.
    4. Failure to Follow Maintenance Guidelines: Failure to adhere to recommended maintenance and care guidelines provided in the manufacturer's manual can lead to non-returnable warranty claims.
    5. Exceeding Weight Limits: If the eBike is used by individuals whose weight exceeds the manufacturer's specified weight limit, any damage or issues arising from this may not be covered.
    6. Environmental Factors: Damage caused by exposure to extreme weather conditions, water, or other environmental factors may not be eligible for warranty returns.
    7. Improper Storage:If the eBike is not stored according to the manufacturer's recommendations and incurs damage as a result, it may not be returnable under warranty.
    8. Battery Degradation:Over time, lithium-ion batteries in eBikes naturally experience some capacity loss. Unless the battery falls below a certain threshold specified in the warranty, this gradual degradation is typically not covered.
    9. Non-OEM Components: Using non-original equipment manufacturer (OEM) components or accessories that are not approved by the manufacturer can lead to non-returnable warranty claims.
    10. Expired Warranty:Attempting to return the eBike for warranty service after the warranty period has expired will usually result in a non-returnable claim.
    11. Gift Cards:Please note that we do not accept returns for the gift cards.

     

     

    Exchanges

    If you wish to exchange an item, the quickest way to ensure you get the desired product is to return the original item once your return is accepted. Afterward, you can make a separate purchase for the new item.

     

    Replacement Ineligibility:
    1. Customized eBikes: Any eBike that has been custom-built or modified to your specific requirements or preferences may not be eligible for replacement. We advise customers to carefully consider their customizations before proceeding.
    2. Used eBike Batteries: Once an eBike battery has been used or installed, it is typically considered non-replaceable due to safety and regulatory reasons. It is crucial to handle and maintain eBike batteries with care.
    3. Damaged or Altered Frames: eBike frames that have been visibly damaged or altered may not be accepted for replacements. Such alterations can compromise the safety and structural integrity of the eBike.
    4. Consumable Parts: Parts categorized as consumable, such as brake pads, tires, tubes, and chains, are often non-replaceable once they have been used or installed. Regular maintenance of these parts is recommended.
    5. Software and Firmware: eBike software or firmware updates, once downloaded or installed, are typically non-replaceable due to their digital nature. Ensure that software updates are compatible with your eBike before installation.
    6. Hazardous Materials: Any eBike accessories or components containing hazardous materials, such as certain types of lithium-ion batteries or chemicals, may not be replaceable. Handling these materials safely is essential.
    7. Damaged or Soiled Seats and Cushions: Seats and cushions that exhibit visible damage or signs of use, including stains or soiling, may not be eligible for replacement. Proper care is essential to maintain their condition.
    8. Personalized Accessories: Accessories or add-ons that have been personalized or custom-engraved with specific names, logos, or designs may not be replaceable. Please review customizations carefully before ordering.
    9. Scratched or Damaged Paintwork: eBikes with significant scratches or paint damage, affecting their aesthetics, may be non-replaceable. Take care to protect the finish of your eBike.
    10. Missing Components: If essential components or parts of the eBike are missing or have been removed, replacement may not be possible unless those components are replaced. It is essential to retain all original components.

     

     

    Refunds

    We aim for your complete satisfaction with your eBike purchase. If you need a refund, please follow our refund policy:

     

    Requirements for Full Refund:

    • Please note that if a purchase has been made on our website and the item has not yet been shipped, you can contact our customer service [support@smlrobicycle.com] for a full refund. In such cases, we will not charge a restocking fee.

     

    Requirements for Partial Refund:

    • Customized or personalized items cannot be returned for a return & refund.
    • Please note that in cases where returns are initiated after receiving the item, accurate pictures or videos depicting the current condition of the product must be provided. If the product is found to have more significant damage upon inspection, additional repair fees may be applied.
    • In instances of returns initiated after receiving the item, a restocking fee will be assessed based on the product's current condition.
    • The following are the  restocking fee charging standards: 
    Restocking Fee Different Situations
      5%  - Uninstalled, in brand new condition
    10% - Installed but not ridden
    15% - Ridden but without significant scratches
    20%  - Ridden with minor scratches
    50% - Ridden, repaired, with substantial damage or heavy scratches

     

       

      How to Request a Refund:

      • Contact our Customer Support Team at [support@smlrobicycle.com] with your order number and a brief explanation of the reason for the refund.

       

      Return Shipping:

      • You are responsible for return shipping costs.
      • We recommend using trackable and insured shipping methods.

       

      Refund Process:

      • After inspecting the returned eBike, we'll notify you of the refund status.
      • If approved, the refund will be processed to your original payment method.If you require a refund to be issued to an account other than the original payment method, please promptly communicate this request to us. We will work with you to update the refund account information accordingly.
      • Keep in mind that it may take some time for your bank or credit card company to process and post the refund.

       

      Non-Refundable Items:

      • We do not offer refunds for customized eBikes, used eBike batteries, consumable parts, software or firmware updates, hazardous materials, or damaged/altered items.

       

      Questions and Assistance:

      • Contact our Customer Support Team [support@smlrobicycle.com] for any refund & return - related questions or assistance.

       

       

      E5 Plus Off-road Dual Motor Electric Bike

      Unleash the power of our SMLRO E5 Plus Off-road Dual Motor Electric Bike with 2000W total power, 55KM max speed, and a rugged all-terrain design. Elevate your riding experience with its high-performance lithium battery, 3 riding modes, and advanced features, all backed by superior safety and shock absorption.

      Key Features

      You'll Love

      When SMLRO Riders brag about their new bikes, these are the features they're talking about.

      Large Color Screen Instrument

      Clear display, easy to control speed, mileage, power, etc. at night. Ride on snow, mountains, roads, beaches and more.

      20X4.0 Fat Wheel

      20X4.0 Fat tires provide upgraded grip and traction on rough roads. These fat tires keep you safe and give you a smooth and easy ride even

      Powerful 2000W Motor

      Top speed is 35 mph inpure electric mode.always responsive,to satisfy your every acceleration.It makes sense to activate climb mode when going uphill.

      HD Tail Lights

      Battery taillights + rear blue taillights, double taillights!

      sealed and waterproof, you can see clearly in strong light environment

      LED Headlights

      Large, super-bright LED headlights help you ride safer at night. Our SMLRO Cargo Electric Bikes Come With Tail Lights

      Shimano 7 speed

      Shimano 7 speed. The wider gearing available to you means more torque for treacherous ascents and maintaining pedal authority at top speed.

      Aluminum Alloy Shelf Bracket

      Aluminum alloy shelf bracket

      Sturdy shelves for what we need,

      Soft PU Mountain Special Saddle

      Soft PU fabric on the surface, Excellent heat dissipation and ventilation effect, high elastic memory foam inside With the ergonomic design

      e5 plus seat and rear rack

      Removable lithium battery

      Convenient for you to remove and charge at any time.

      Off-road & Cargo

      Navigate challenging off-road terrain and carry heavy cargo with ease.

      HIGHLIGHT REEL

      Experience the excitement and versatility of e-bikes in our captivating Ebike Highlight Reel.

      Technical Specifications

      Size and Fit

      Installation Tutorial

      Discover the magic of easy installation – click to watch and ride with confidence!

      E5 PLUS Ebike Installation Tutorial

      Step-by-Step Guide

      Product FAQ

      Q1: SMLRO E5 plus is suitable for heavy and height people to ride?

      150-180KG(331-397lb),160-195cm(63-77inch)

      Q2: What is the E5 plus battery capacity?

      48V 18Ah

      Q3: How many watts is the motor?

      2000W

      Q6: How many riding modes?

      Three riding modes.

      • Pure electric mode(40-50km battery range);
      • Pure manpower mode;
      • Pedal assist mode(60-90km battery range).
      Q4: Where to buy an extra battery or other accessories?

      We also sell batteries and other accessories in our store.

      Q5: How much is the installation part done? How many parts do you need to assemble after you get it?

      Our hybrid e-bike has been preinstalled 85%, only some simple parts be left for you to enjoy hands-on fun.

      Customer Reviews

      Based on 4 reviews
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      L
      Linda
      Great electric bike

      It can bear a lot of weight, compared with other electric bicycles, the length of E5 is relatively long. It is very attractive. I will choose to repurchase it. The service attitude of the merchant is very good.And there is no problem with two people, and it is very convenient to go out and play.

      A
      Anny
      Best Ebike I've ever had

      I've had a lot of ebikes in the last few years and this is easily the best one! And the customer service is second to none, it was really nice.

      d
      dedo
      Awesome trail ebike

      Was really easy to assemble and it's built tough. I've been using this for some serious trail riding to get my gear to camping locations. The dual motors provide a ton of power for climbing hills, I get lots of looks from people interested in this bike. Overall very happy with this for the money.

      D
      Dana
      Excellent Trail Bike

      I've been riding this bike for several months now and really enjoy it. The dual motors have plenty of power to get up steep trails and the build quality is excellent. The battery gets good range and the bike is very comfortable for longer rides around town. Overall I'm very happy with this bike and think it's a pretty good value compared to what's out there.